ZamPay an e-money service that enables Zamtel customers use their mobile phone as a digital wallet and conduct payment transactions for goods and services such as: Payments for groceries, meals at eateries, items at clothing stores and other retail places.

What is unique about ZamPay?

• The main feature of ZamPay is the Quick Response (QR) Code payment function. All that a customer will need to do is scan a retailers/merchant QR code and they will be on their way to a hassle free, cashless society.

The benefits of using ZamPay

• No need to carry cash around – secure way of handling money for individuals, Organizations and agents.

• Password/PIN protected transactions

• Money not lost in case of phone loss or damage

• No need to have bank account to transact

• Available 24/7

• Convenience of paying anywhere and at any time

• Simple & easy access to use just by downloading the ZamPay App from Google Play or App Store for IOS.

How to use ZamPay

Convert Cash into ZamPay (Cash In) ***DEMO*** Customer is required to:

Go to registered / authorised ZamPay agent or Zamtel retail outlet

Download the ZamPay app from Google Play or the IOS App Store

Provide Agent with his/her mobile number

Agent will deposit the requested amount to the customer’s ZamPay account by:

• Selecting Deposit cash

• Enter mobile number

• Enter amount

• Enter Pin

The agent will get this confirmation: You are depositing K---- to number....... Reply with:

1. Accept

2. Cancel

00. Home

Select 1 Accept

Confirmation sms’s are sent to both the agent and customer indicating transaction details

Terms and Conditions

• For new customer on Zamtel, Standard KYC procedure will need to be followed for customer to have access to a ZamPay wallet.

• ZamPay is available to both Zamtel prepaid and postpaid mobile customers

• Only Zamtel customers aged 16 years and above are eligible to use the ZamPay service

• It is a requirement by law that every customer must be registered before they can be allowed to access ZamPay