Q1: What is Unlimited Chillz Data Offers?

Ans: We have exciting Unlimited Data Offers:

- 7 Day Unlimited: Exclusively for New Customers.

- Weekend Unlimited: Available to All Customers on Friday, Saturday, and Sunday.

- 24 Hour Unlimited: Available to All Customers any day of the week.

Q2: Is the data truly unlimited?

Ans: Yes! The data is unlimited; however, all offers are subject to a Fair Usage Policy (FUP) to ensure a good quality of service for all users.

7-Day Unlimited Offer (New Customers)

Q3: Who can purchase the 7 Day Unlimited Offer?

Ans: Exclusively for new customers who have just joined the network.

Q4: How much does the 7 Day Unlimited Offer cost and what is the validity?

Ans: K28, valid for 7 days from the time of purchase or activation.

Q5: How long will this offer be available to new customers?

Ans: Within 30 days of joining the network during the campaign period.

Q6: Where can I purchase the offer?

Ans: On *117# under the ‘Come Home’ menu.

Weekend Unlimited Offer (Existing Customers)

Q7: Who can purchase the Weekend Unlimited Offer and when?

Ans: Available to all customers; can only be purchased Friday, Saturday, or Sunday. Valid for use only on these days.

Q8: How much does the Weekend Unlimited Offer cost and when does it expire?

Ans: K28, valid until 23:59 on Sunday of the purchase weekend.

Q9: If I purchase this offer on Friday, will it expire at midnight on Sunday?

Ans: Yes, until 23:59 on Sunday.

24-Hour Unlimited Offer (Existing Customers)

Q10: Who can purchase the 24-Hour Unlimited Offer and when?

Ans: Available to all customers any day of the week.

Q11: How much does the 24-Hour Unlimited Offer cost and how long is it valid?

Ans: K15, valid for 24 hours from the time of purchase.

Q12: Where can I purchase the offers?

Ans: Through USSD on *115# or *117# or via the My Zamtel App.

Details of the Offer:

K15 - Unlimited 24 Hours

K28 - Unlimited 7 Days

K28 - Unlimited Weekend Offer (Friday, Saturday & Sunday)

- Offer is only available to Zamtel prepaid customers; Postpaid customers are not eligible.

- The offer is not available for customers on Velocity or Home Fiber products.

- The 7-Day Unlimited offer is only available to new customers within the first 30 days of joining the network.

- Prices: K28 for 7-Day Unlimited, K28 for Weekend Unlimited, K15 for 24-Hour Unlimited.

- The unlimited offer takes precedence over bundled data offers.

- If the unlimited offer is activated while a bundled offer is active, unlimited takes precedence.

- Weekend and 24-Hour offers are available via USSD (*115# or *117#) and the official Mobile App.

- The 7-Day Unlimited offer is available under the Come Home Menu on *117#.

- Unlimited Data Offers are subject to a Fair Usage Policy to ensure consistent network experience.

- FUP Limits: 7-Day Unlimited & Weekend Unlimited: 4GB per day. 24-Hour Unlimited: 6GB per day.

- Upon reaching the FUP limit, browsing speed will be throttled to 1024kbps for the remaining offer duration.

- Browsing speed resets to uncapped at the start of the next 24-hour cycle for that offer.

7-Day Unlimited: K28, New Customers only, purchase any day within 30 days of joining, valid 7 days, daily FUP 4GB, throttled speed 1024kbps.

Weekend Unlimited: K28, All Customers, purchase Friday-Sunday, valid until 23:59 Sunday, daily FUP 4GB, throttled speed 1024kbps.

24-Hour Unlimited: K15, All Customers, purchase any day, valid 24 hours, daily FUP 6GB, throttled speed 1024kbps.

- Zamtel will ensure network quality and use commercially reasonable efforts to provide consistent service.

- Zamtel does not guarantee uninterrupted or error-free performance due to factors outside its control.

- Zamtel reserves the right to modify, suspend, or discontinue offers, prices, or FUP at any time without prior notice.

- Purchase and activation of any offer constitutes full acceptance of these Terms & Conditions and Zamtel's general terms of service.